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TelC Call & Contact Center
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Star

The Star Call Center is perfect for organizations, corporations, and organizations that require a call center or telephone in a central organization to enable them to control and manage incoming calls, send or receive SMS, send or receive faxes, and provide organizational email and Get IVR-related services to the organization.
According to the type and scope of diversity activity, the tools available at Star Call Center are very large, which each customer will benefit from according to the type of operation.
This product can be used in health centers, service-oriented organizations, educational organizations, relief agencies, security agencies, and medium to large enterprises.

Star

Some Features & Advantages ofJupiter of Star :

  • Max 120 Concurrent call
  • Unlimited operator can be added
  • Expandable to Fax Panel
  • Expandable to SMS panel
  • Expandable to Email panel
  • Expandable to Multimedia Queue
  • Expandable to Archiving system
  • Provide telephone support services during business hours
  • List of numbers : yes
  • Manage files and file groups : yes
  • Basic web services : yes
  • Simple call reporting : yes
  • Organizational tree and human resources : yes
  • System status : yes
  • Manage current calls : yes
  • Simple audio menu : yes
  • Manage TFTP : yes
  • Report access to archive : yes
  • wizard : yes
  • Phonebook : yes
  • Call chart : yes
  • Internal management : yes
  • Manage FTP : yes
  • Voicemail : yes
  • Click to Dial : yes
  • Canals and Tracks Management : yes
  • Status of interiors and trunks : yes
  • Waiting music management : yes
  • Archive Management : yes
  • Current calls in the menu : yes
  • Smart routing : yes
  • Manual settings : yes
  • System settings : yes
  • System performance check : yes
  • Conference room : yes
  • Access to system logs and events : yes
  • Online Calls : yes
  • Time Zones : yes
  • Manage users and groups and access levels : yes
  • Reasons for contact : yes
  • Information threshold : yes
  • Manage call transfer rules : yes
  • Report panel changes : yes
  • Smart recording : yes
  • Fax Server Software : Expandable
  • Multimedia Queue Software : Expandable
  • Queue Report Software : Expandable
  • Email Server Software : Expandable
  • SMS Server Software : Expandable
  • Archive Software : Expandable
  • Advanced IVR Software : Expandable
  • Exported DB Software : Expandable
  • Queue Software : Expandable
  • Campaign Software : Expandable
  • Smart Recording Software : Expandable
  • CallBack Software : Expandable
  • Report Generator Software : Expandable
  • Agent Report Software : Expandable
  • Voice Ticket Software : Expandable
  • Scheduled Report Software : Expandable
  • Integration Software : Expandable
  • Load Balancer Software : NO
  • Advanced Report Software : Expandable
  • Voice Message Software : Expandable
  • Advanced Web Service Software : Expandable
  • Central Panel Software : Expandable
  • Wallboard Software : Expandable
  • SMS Poll Software : Expandable

 

Technical details

120
Concurrent Call
Unlimited
Unlimited operator
Expandable to Fax panel
Expandable to SMS panel
Expandable to Email panel
Expandable to Multimedia Queue
Expandable to Archiving system
with support system
Call center
CONTACT US
Address : First Floor, No 5, Delbasteh Alley, Near Simorgh Hotel, Valiasr St, Tehran, Iran
Tel: 84373000 Fax: 84373999 Postal Code: 15117-34634
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