Star

The Star Call Center is perfect for organizations, corporations, and organizations that require a call center or telephone in a central organization to enable them to control and manage incoming calls, send or receive SMS, send or receive faxes, and provide organizational email and Get IVR-related services to the organization.
According to the type and scope of diversity activity, the tools available at Star Call Center are very large, which each customer will benefit from according to the type of operation.
This product can be used in health centers, service-oriented organizations, educational organizations, relief agencies, security agencies, and medium to large enterprises.

Some Features & Advantages ofJupiter of Star :

• Max 120 Concurrent call
• Unlimited operator can be added
• Expandable to Fax Panel
• Expandable to SMS panel
• Expandable to Email panel
• Expandable to Multimedia Queue
• Expandable to Archiving system
• Provide telephone support services during business hours
• System performance check : yes
• System settings : yes
• Online Calls : yes
• Conference room : yes
• Access to system logs and events : yes
• Time Zones : yes
• Manage users and groups and access levels : yes
• Information threshold : yes
• Reasons for contact : yes
• Smart recording : yes
• Manage call transfer rules : yes
• Report panel changes : yes
• List of numbers : yes
• Manage files and file groups : yes
• Simple call reporting : yes
• Basic web services : yes
• Manage current calls : yes
• Organizational tree and human resources : yes
• System status : yes
• Simple audio menu : yes
• Manage TFTP : yes
• Report access to archive : yes
• wizard : yes
• Call chart : yes
• Phonebook : yes
• Internal management : yes
• Manage FTP : yes
• Voicemail : yes
• Click to Dial : yes
• Status of interiors and trunks : yes
• Canals and Tracks Management : yes
• Current calls in the menu : yes
• Waiting music management : yes
• Archive Management : yes
• Smart routing : yes
• Manual settings : yes
• Advanced Report Software : Expandable
• Load Balancer Software : NO
• Voice Message Software : Expandable
• Advanced Web Service Software : Expandable
• Wallboard Software : Expandable
• Central Panel Software : Expandable
• SMS Poll Software : Expandable
• Fax Server Software : Expandable
• Queue Report Software : Expandable
• Multimedia Queue Software : Expandable
• Email Server Software : Expandable
• SMS Server Software : Expandable
• Advanced IVR Software : Expandable
• Archive Software : Expandable
• Exported DB Software : Expandable
• Queue Software : Expandable
• Campaign Software : Expandable
• CallBack Software : Expandable
• Smart Recording Software : Expandable
• Agent Report Software : Expandable
• Report Generator Software : Expandable
• Voice Ticket Software : Expandable
• Integration Software : Expandable
• Scheduled Report Software : Expandable

Technical details

120

Concurrent Call

Unlimited

Unlimited operator

Expandable to Fax panel

Expandable to SMS panel

Expandable to Email panel

Expandable to Multimedia Queue

Expandable to Archiving system

with support system

Call center