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Planet

The Planet Call Center is suitable for small companies that require a call center or limited telephone number, and their simultaneous calls will not exceed 30 simultaneous calls. It also provides the necessary facilities for a small set of telephone, fax and SMS services, and can be used to increase the productivity of small companies through the existing IVR menu.

Planet

Some Features & Advantages ofJupiter of Planet :

  • Max 30 Concurrent call
  • Unlimited operator can be added
  • With the ability to increase the ability to manage call centers through a centralized panel
  • Expandable to Fax Panel
  • Expandable to SMS panel
  • Expandable to Email panel
  • Expandable to Multimedia Queue
  • Expandable to Archiving system
  • Provide telephone support services during business hours
  • Call chart : yes
  • Phonebook : yes
  • Internal management : yes
  • Manage FTP : yes
  • Voicemail : yes
  • Click to Dial : yes
  • Status of interiors and trunks : yes
  • Canals and Tracks Management : yes
  • Current calls in the menu : yes
  • Waiting music management : yes
  • Archive Management : yes
  • Smart routing : yes
  • Manual settings : yes
  • System performance check : yes
  • System settings : yes
  • Online Calls : yes
  • Conference room : yes
  • Access to system logs and events : yes
  • Time Zones : yes
  • Manage users and groups and access levels : yes
  • Information threshold : yes
  • Reasons for contact : yes
  • Smart recording : yes
  • Manage call transfer rules : yes
  • Report panel changes : yes
  • List of numbers : yes
  • Manage files and file groups : yes
  • Simple call reporting : yes
  • Basic web services : yes
  • Manage current calls : yes
  • Organizational tree and human resources : yes
  • System status : yes
  • Simple audio menu : yes
  • Manage TFTP : yes
  • Report access to archive : yes
  • wizard : yes
  • Exported DB Software : Expandable
  • Queue Software : Expandable
  • Campaign Software : Expandable
  • CallBack Software : Expandable
  • Smart Recording Software : Expandable
  • Report Generator Software : Expandable
  • Agent Report Software : Expandable
  • Voice Ticket Software : Expandable
  • Integration Software : Expandable
  • Scheduled Report Software : Expandable
  • Advanced Report Software : Expandable
  • Load Balancer Software : NO
  • Voice Message Software : Expandable
  • Advanced Web Service Software : Expandable
  • Wallboard Software : Expandable
  • Central Panel Software : Expandable
  • SMS Poll Software : Expandable
  • Fax Server Software : Expandable
  • Queue Report Software : Expandable
  • Multimedia Queue Software : Expandable
  • Email Server Software : Expandable
  • SMS Server Software : Expandable
  • Advanced IVR Software : Expandable
  • Archive Software : Expandable

 

Technical details

30
Concurrent Call
Unlimited
Unlimited operator
Expandable to administration panel
Expandable to Fax panel
Expandable to SMS panel
Expandable to Email panel
Expandable to Multimedia Queue
Expandable to Archiving system
with support system
CONTACT US
Address : First Floor, No 5, Delbasteh Alley, Near Simorgh Hotel, Valiasr St, Tehran, Iran
Tel: 84373000 Fax: 84373999 Postal Code: 15117-34634
TelC | International Telecommunication Company
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