Galaxy

The center will look at the type of use corresponding to the Star Center, with the difference that it is used in organizations that include a central headquarters and other branches, so that the system allows integrated control and management through a centralized panel at the disposal of the customer. Will put
As in the type of license available in this product, it is similar to the previous version, but due to the type of function, the centralized control panel and the archive panel in the Galaxy version are from the beginning and do not include costs.

Some Features & Advantages ofJupiter of Galaxy :

• Any IPCC 120 Concurrnet Call
• Unlimited operator can be added
• Ability to manage call centers through a centralized panel
• Expandable to Fax Panel
• Expandable to SMS panel
• Expandable to Email panel
• Expandable to Multimedia Queue
• with Archiving system
• Provide telephone support services during business hours
• Organizational tree and human resources : yes
• System status : yes
• Manage current calls : yes
• Simple audio menu : yes
• Manage TFTP : yes
• Report access to archive : yes
• wizard : yes
• Phonebook : yes
• Call chart : yes
• Internal management : yes
• Manage FTP : yes
• Voicemail : yes
• Click to Dial : yes
• Status of interiors and trunks : yes
• Canals and Tracks Management : yes
• Waiting music management : yes
• Archive Management : yes
• Current calls in the menu : yes
• Smart routing : yes
• Manual settings : yes
• System performance check : yes
• System settings : yes
• Conference room : yes
• Access to system logs and events : yes
• Online Calls : yes
• Time Zones : yes
• Manage users and groups and access levels : yes
• Information threshold : yes
• Reasons for contact : yes
• Manage call transfer rules : yes
• Report panel changes : yes
• Smart recording : yes
• List of numbers : yes
• Manage files and file groups : yes
• Simple call reporting : yes
• Basic web services : yes
• Email Server Software : Expandable
• SMS Server Software : Expandable
• Archive Software : Expandable
• Advanced IVR Software : Expandable
• Exported DB Software : Expandable
• Queue Software : Expandable
• Campaign Software : Expandable
• Smart Recording Software : Expandable
• CallBack Software : Expandable
• Report Generator Software : Expandable
• Agent Report Software : Expandable
• Voice Ticket Software : Expandable
• Scheduled Report Software : Expandable
• Integration Software : Expandable
• Load Balancer Software : Expandable
• Advanced Report Software : Expandable
• Voice Message Software : Expandable
• Advanced Web Service Software : Expandable
• Central Panel Software : Expandable
• Wallboard Software : Expandable
• SMS Poll Software : Expandable
• Fax Server Software : Expandable
• Multimedia Queue Software : Expandable
• Queue Report Software : Expandable

Technical details

120

Concurrent Call

Unlimited

Unlimited operator

with administration panel

Expandable to Fax panel

Expandable to SMS panel

Expandable to Email panel

Expandable to Multimedia Queue

with Archiving system

with support system